Reviews

Ratings

Customer Satisfaction Index:

{{(generalTotal.category_statistics.overall.average_rating).toFixed(1)}}%

Based on {{generalTotal.category_statistics.overall.review_count}} rates on 16 portals.

Evaluation Criteria:

Rooms:

{{(generalTotal.category_statistics.room.average_rating/100*5).toFixed(1)}} of 5

Clean:

{{(generalTotal.category_statistics.clean.average_rating/100*5).toFixed(1)}} of 5

Service:

{{(generalTotal.category_statistics.service.average_rating/100*5).toFixed(1)}} of 5

Overall Rating:

Tripadvisor, {{(portalTotal.portalStats.tripadvisor.averageRating/100*5).toFixed(1)}}
Agoda, {{(portalTotal.portalStats.agoda.averageRating/100*5).toFixed(1)}}
Booking, {{(portalTotal.portalStats.booking.averageRating/100*5).toFixed(1)}}
Hotels.com, {{(portalTotal.portalStats.hotelscom.averageRating/100*5).toFixed(1)}}
Google, {{(portalTotal.portalStats.google.averageRating/100*5).toFixed(1)}}
Expedia, {{(portalTotal.portalStats.expedia.averageRating/100*5).toFixed(1)}}

{{ moment(review.review_date).format("Do MMMM YYYY") }},

Type of stay: {{review.reviewer_type || "private"}}